Refunds & Exchanges
We have updated our Incredible Feets Store Policies
Effective May 1st, 2021
You may return your new and unused merchandise at any
Incredible Feets for a full refund within 60 days
from your date of purchase.
Your refund will be issued in the same form as your payment.
If your return is past 60 days you will receive a Store Credit.
If you made a purchase using an Incredible Feets gift card your refund will be issued in the form of a store credit.
Incredible Feets credits never expire.
DAMAGE EXCHANGE/RETURN POLICY
The grace period for our Defective Merchandise
Return Policy is 30 days.
A $10 non-refundable deposit is required
to place a special order.
If you purchase your special order the $10 deposit will be applied to your purchase.
There is a flat fee of $10 to ship to anywhere in New York State.
We can ship outside of New York for the fee provided by FedEx.
Your Neighborhood Footwear Specialist